
Completion of this instructional unit represents an understanding and appreciation of adopting a collaborative approach when working with patients with chronic conditions.
Challenge 1 I Challenge 2 I Challenge 3
Upon completion of the challenges required for this instructional unit, you will be able to:
- Distinguish the advantages and disadvantages of three different styles of communicating with patients with chronic conditions.
- Advocate for adopting a team-oriented, collaborative approach in patient care for patients with chronic conditions.
Challenge 1: The Telling Coach
Watch the video depicting a conversation between a nurse and a patient.
To complete this challenge, reflect on the The Telling Coach scenario using the following prompts to guide you:
- How did Ms. Richards feel?
- What should the nurse do differently?
- What two key messages does this scenario convey? (Hint: Look for answers in the video.)
Challenge 2: The Scare-Tactic Coach
Watch this video depicting a conversation between a nurse and a patient.-
To complete this challenge, reflect on the The Scare-Tactic Coach scenario using the following prompts to guide you:
- How did Mr. Johnson feel?
- What should the nurse do differently?
- What key message does this scenario convey? (Hint: Look for answers in the video.)
- What similarities exist with this coaching style and that of the Telling Coach?
Challenge 3: The Collaborative Coach
Watch this video depicting a conversation between a nurse and a patient.
To complete this challenge, reflect on the The Collaborative Coach scenario using the following prompts to guide you:
- What did the nurse do well?
- How did Mrs. Patel respond?
- What key message does this scenario convey? (Hint: Review the Implementing Self-Management Support elearning module.)
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